Frequently Asked Questions
Olivella currently ships to the EU members countries.
Yes, we do. Free Shipping is valid only for EU members and only for orders above €49,99 (after discounts).
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
You can learn all about Olivella products on their individual product pages. If you have any other questions or concern, let us know by emailing email@example.com.
The PH of the Olivella Fragrance Free Bar Soap (undiluted) ranges between 9 - 10.
Olivella products are appropriate for all skin types: they’re dermatologist tested, hypoallergenic, non-irritating, and paraben free.
PAO (period after opening) varies from product to product but indicatively goes from 12 to 24 months after the product has been opened.
You can contact us through our contact page! We will be happy to assist you.